About Nan Shan ESG
A Public Service Provider
When facing risks in life, a policy will calm your heart and protect your rights. In the past 60 years, Nan Shan Life has been holding the philosophy of "the insurance business is a social service in essence", and adhering to the commitment of "Nan Shan as the source of excellent insurance and the backer of good health". It has become the most reliable life insurance company for policyholders, employees and business partners, and a stable benchmark company in the hearts of Taiwanese people.

Sustainable DNA–Starting from H.E.A.R.T.

For over half a century in Taiwan, Nan Shan Life has served its customers and cared for society based on the philosophy of “making earnest commitments and taking protective actions”. By incorporating the concept of corporate sustainability into its DNA, Nan Shan Life builds a corporate culture based on kindness.
In 2021, we converted our decades-long principles of corporate sustainability management into concise sustainable strategies abbreviated “H.E.A.R.T.” with the goal of achieving sustainability through sincere actions.

A Public Service Practitioner

Nan Shan Life is committed to providing comprehensive health protection and care, and is collaborating with partners across industries to create a “Health Protection Circle” and advocate for innovative service-empowered insurance. Nan Shan Life transcends the image of insurance, which in the past primarily focused on claims, to initiate a transformation in insurance value. Nan Shan Life emphasizes on “advance prevention” and extends the value of insurance to prevention of incidents, and continues to provide services even after claims are settled. Nan Shan Life is creating innovative and comprehensive protection models to become a healthcare partner for policyholders.
In response to recent competent authority policies, Nan Shan Life has actively introduced a spillover effect incentives mechanism to its product development and design, connecting health promotion with various key health indicators. This serves the purpose of encouraging policyholders to cultivate health concepts and behaviors in the long run, promoting incident prevention besides post incident claim payment. By expanding product values beyond insurance claims, policyholders are guided to change their behaviors and live healthier.
Furthermore, Nan Shan Life also implements financial inclusion products and digital innovative services to provide seniors and disadvantaged groups with affordable micro-insurance as well as all-around age-friendly services. By doing so, Nan Shan Life plays an important role in maintaining the social safety net.